IA News

1 of 2 New Yorkse katten ter adoptie

Peter van Dijck - Tue, 2009-06-02 14:37

Wij hebben 2 katten ter adoptie: 1 witte en 1 zwarte. Ze zijn 4 jaar oud, we hebben ze meegebracht uit New York 2 jaar geleden. Over 1 maand vertrekken we naar Colombia en we kunnen ze (spijtig genoeg!!) onmogelijk meenemen, dus we zoeken iemand om 1 van de poezen (of beiden) te adopteren.

Het zijn 2 vrouwtjes. Ze woonden de eerste 2 jaar in het appartement in New York, maar zijn nu gewoon buiten te wonen, dus ze kunnen binnen of buiten. Ze zijn beiden gesteriliseerd en gevaccineerd en hebben een chip ingeplant. Ze zijn ook zindelijk (binnenshuis). Het zijn heel lieve katten, vriendelijk in de omgang.

We kunnen ze spijtig genoeg dus onmogelijk meenemen, bel ons op 03 / 325 88 70 or email petervandijck @ gmail dot com als je meer informatie wil.

Stuur deze webpagina ook door naar je vrienden, alvast bedankt!

Foto van toen ze nog klein waren:

Foto’s van nu:

Bel ons op 03 / 325 88 70 or email petervandijck @ gmail dot com

Categories: IA News

[berkman] Lokman Tsui: Beyond objectivity

David Weinberger - Tue, 2009-06-02 14:12

Lokman Tsui is giving a Berkman talk called “Beyond Objectivity: Global Voices and the future of Journalism.” This is based on research he’s been doing for his doctoral dissertation.

NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.

Lokman has been long interested in the Chinese Internet. He was born and raised in Amsterdam, and says that the Dutch often don’t like difference and diversity; they’re struggling with the idea of cultural complexity. After wrestling with what to study, he talked with Andrew Lih and came away wanting to study something that works but that we don’t understand well. Lokman chose Global Voices.

He’s interested in “how the world comes to know itself.” Lokman thinks journalism is crucial to this. James Carrey [sp?]: The public is what forms when people get together to talk about the news. Now, with the Internet, we have strangers everywhere. “What does that mean for the kind of journalism we want?” Lokman cites Habermas. We need to re-think journalism. “My purpose here is not to celebrate the Internet” or to dismiss the dangers, but to see it as an historic opportunity. By thinking about the global nature of communication, we can design better institutions.

His research begins with a study of GV as a a “newsroom.” What are the journalists’ routines? How do they socialize? How do they get news? E.g., it used to be easy and convenient to get info from gov’t sources, leading to a bias towards those sources. But the GV newsroom is different. Multicultural, global. And the newsroom is online, which leads to different interactions and shapes the news. We need a new conceptual toolkit to understand it.

Is GV journalism at all? GV is the trickster of journalism, in Lewis Hyde’s sense: it provokes us to respond and develop. GV and journalism are both ways of seeing. There are three ideals of journalism, intertwined with ideals of democracy. (1) Professional J, with liberal democracy, aimed at providing information. (2) Alternative media, with participatory democracy, aimed at representation. (3) Public journalism along with deliberative democracy, aimed at conversation.For a long time, we’ve taken objectivity as the “gold standard” of journalism. But this doesn’t make sense for public journalism; it makes no sense to ask whether a conversation is objectivity. How do we judge conversations? GV gives some hints. GV supports “communicative” democracy (a la Iris Young) , aiming at conversation, and replacing objectivity with hospitality. Habermas was thinking of coffee houses where people have to bracket differences to enable conversation. Hospitality enables conversations even when there’s a disparity of power. Differences can be very useful in having a good conversation. E.g., the powerful host serves the guest, subverting the power relationship. That’s hospitality. It’s a way of judging journalism as well, seeking to include difference and diversity.

Hospitality goes back to Kant’s “Perpetual Peace.” His third law suggests that hospitality is a right based on the fact that we share a world. Kant says we cannot refuse a visitor if it will lead to his/her destruction. Hospitality is about access, recognition, and appropriate response. Arendt wrote about intersubjectivity as a way toward truth. We now have an abundance of stories on line. The constraints have changed, so the way we judge journalism should change. The challenge is that, while the cost of speech as gone down, our attention is still scarce.At RottenTomatoes.com, the objectivity is in the dry summary. But the subjective reviews are more interesting and useful. The professionals should aggregate and amplify all these voices. You need to put them all together. What would an aggregation site look like for the news? It’d look a bit like GV. You get curated news and posts and tweets, and then comments and conversation.

Q: [me] Why has the term “hospitality” become less used precisely when we are most in contact with different cultures?
A: It may be partially due to the paradox of choice, and a fear of the unknown that’s come about in recent years. We’re very happy to send our products, our TV programs, and our money everywhere. But the flow of people is restricted. And it’s a matter of being able to listen, which some places are better at than others. I’m playing with the hospitality ratio: how much you listen vs. how much you speak. E.g., how many films you import vs. expert. A few years ago I looked at how many links link back to you and how many links to others. I compared a-list blogs and newspapers. Newspapers didn’t link out much at all.

Q: How do we train people for journalism?
A: J is a craft as well as a profession. The Internet is making us think about J as a craft: pursuing excellence for its own sake in something you care about. Most GV people think of themselves as craftspeople. Q: Where’s the hook in what you’re saying? And, btw, journalist didn’t come out of people seeking the truth but hard-drinking people who were getting paid to present a point of view. Also, you might look at Erik Erikson.

Q: Hospitality is reciprocal. How might the concept of respect apply to journalism?
A: Reciprocity is a huge part of hospitality. It means journalist need to include more views.Q: There are many public spheres, even within GV.
A: Yes.

Q: Does GV connect to other kinds of civic spaces, other than journalism?
A: GV isn’t just a bunch of people trying to do journalism. It’s an infrastructure for other sorts of projects, such as translation, herdict.org… There are tons of other civic practices there. Q: [ethanz] I want to temper some of your optimism. I think it’s great that you’re offering a new criterion — hospitality — for evaluating journalism. I think these ideas get stronger in combination. My main criticism of your work is that you’re not critical enough of GV [which Ethan co-founded]. GV is at best partially successful.

[I missed the last few questions. Sorry.] [Tags: ]

Categories: IA News

Why did E Ink sell?

David Weinberger - Tue, 2009-06-02 07:36

E Ink has sold itself to Prime View International, a large Taiwanese display manufacturer, and I don’t understand why.

Now, it’s not surprising I don’t understand why. I have no info about E Ink’s financial state other than this article by Robert Weisman in the Boston Globe, and in any case I’m not a great financial guy (and I have the bank statements to prove it). So, my surprise may well be due to nothing but ignorance. Nevertheless, here’s why I was taken aback by the announcement.
E Ink is on a roll in a market that is about to explode (in the good sense). After ten years of work developing a low-power, highly legible display, it’s got something that works. Thanks to Kindle, it’s proven itself in the mass market and it’s in lots of people’s hands. And the market is about to take off now that we have digital delivery systems, a new generation of hardware, and a huge disruption in the traditional publishing market. So, why would E Ink sell itself?

The price — $215M — seems relatively low for such a hot product. If they need the money to fund R&D or to build manufacturing facilities, surely (= it’s not at all sure) there were other possibilities. Apparently the market crisis made an IPO implausible, although, to tell the truth, I — with my weak financial grasp — am not convinced. Investors are looking for places to invest, and E Ink looks like it’s exactly the sort of company they’d love to back: a proven leader in a market that’s obviously on the verge of explosive growth. It’d be like getting in on the early stage of iPods, only potentially bigger, since everyone who reads eventually will have an e-reader. But, if an IPO was out, why wouldn’t E Ink have preferred other forms of investment, including giving a partnership and equity stake to Prime View?

The most likely explanation by far is that I don’t understand what I’m talking about. Another explanation is that the company and its investors simply wanted to cash in by cashing out; the Globe article suggests this. But, that again raises the question of why they’d want to exit a company with a product in a market that’s about to take off. Perhaps they have reason to think the market is not going to take off , but that seems wrong; note that Google yesterday announced it’s going to enter the online book sales business. Or maybe they have doubts about E Ink technology. Maybe they worry the cost won’t drop fast enough for a commoditized market. Maybe color isn’t on its way fast enough. Maybe they’re worried about the inability (or so I’m presuming) of their tech ever to handle video, since the winning e-reader will eventually be multimedia. Maybe they know about ebooks on the way — Apple iPad or whatever the presumed product will be called — that will make static, black-on-gray pages seem obsolete.

So, I don’t know. But it smells fishy to me…although, as I may have mentioned, my financial sniffer has never been very reliable, and I’ll be happy to be set straight about this.

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Categories: IA News

Optimizing Tagging UI for People & Search

Thomas vander Wal - Tue, 2009-06-02 02:07
Overview/Intro

One of my areas of focus is around social tools in the workplace (enterprise 2.0) is social bookmarking. Sadly, is does not have the reach it should as it and wiki (most enterprise focused wikis have collective voice pages (blogs) included now & enterprise blog tools have collaborative document pages (wikis). I focus a lot of my attention these days on what happens inside the organization�s firewall, as that is where their is incredible untapped potential for these tools to make a huge difference.

One of the things I see on a regular basis is tagging interfaces on a wide variety of social tools, not just in social bookmarking. This is good, but also problematic as it leads to a need for a central tagging repository (more on this in a later piece). It is good as emergent and connective tag terms can be used to link items across tools and services, but that requires consistency and identity (identity is a must for tagging on any platform and it is left out of many tagging instances. This greatly decreases the value of tagging - this is also for another piece). There are differences across tools and services, which leads to problems of use and adoption within tools is tagging user interface (UI).

Multi-term Tag Intro

The multi-term tag is one of the more helpful elements in tagging as it provides the capability to use related terms. These multi-term tags provide depth to understanding when keeping the related tag terms together. But the interfaces for doing this are more complex and confusing than they should be for human, as well as machine consumption.

In the instance illustrated to the tag is comprised or two related terms: social and network. When the tool references the tag, it is looking at both parts as a tag set, which has a distinct meaning. The individual terms can be easily used for searches seeking either of those terms, but knowing the composition of the set, it is relatively easy for the service to offer up "social network" when a person seeks just social or network in a search query.

One common hindrance with social bookmarking adoption is those familiar with it and fans of it for enterprise use point to Delicious, which has a couple huge drawbacks. The compound multi-term tag or disconnected multi-term tags is a deep drawback for most regular potential users (the second is lack of privacy for shared group items). Delicious breaks a basic construct in user focussed design: Tools should embrace human methods of interaction and not humans embracing tech constraints. Delicious is quite popular with those of us malleable in our approach to adopt a technology where we adapt our approach, but that percentage of potential people using the tools is quite thin as a percentage of the population.. Testing this concept takes very little time to prove.

So, what are the options? Glad you asked. But, first a quick additional excursion into why this matters.

Conceptual Models Missing in Social Tool Adoption

One common hinderance for social tool adoption is most people intended to use the tools are missing the conceptual model for what these tools do, the value they offer, and how to personally benefit from these values. There are even change costs involved in moving from a tool that may not work for someone to something that has potential for drastically improved value. The "what it does", "what value it has", and "what situations" are high enough hurdles to cross, but they can be done with some ease by people who have deep knowledge of how to bridge these conceptual model gaps.

What the tools must not do is increase hurdles for adoption by introducing foreign conceptual models into the understanding process. The Delicious model of multi-term tagging adds a very large conceptual barrier for many & it become problematic for even considering adoption. Optimally, Delicious should not be used alone as a means to introduce social bookmarking or tagging.

We must remove the barriers to entry to these powerful offerings as much as we can as designers and developers. We know the value, we know the future, but we need to extend this. It must be done now, as later is too late and these tools will be written off as just as complex and cumbersome as their predecessors.

If you are a buyer of these tools and services, this is you guideline for the minimum of what you should accept. There is much you should not accept. On this front, you need to push back. It is your money you are spending on the products, implementation, and people helping encourage adoption. Not pushing back on what is not acceptable will greatly hinder adoption and increase the costs for more people to ease the change and adoption processes. Both of these costs should not be acceptable to you.

Multi-term Tag UI Options Compound Terms

I am starting with what we know to be problematic for broad adoption for input. But, compound terms also create problems for search as well as click retrieval. There are two UI interaction patterns that happen with compound multi-term tags. The first is the terms are mashed together as a compound single word, as shown in this example from Delicious.

The problem here is the mashing the string of terms "architecture is politics" into one compound term "architectureispolitics". Outside of Germanic languages this is problematic and the compound term makes a quick scan of the terms by a person far more difficult. But it also complicates search as the terms need to be broken down to even have LIKE SQL search options work optimally. The biggest problem is for humans, as this is not natural in most language contexts. A look at misunderstood URLs makes the point easier to understand (Top Ten Worst URLs)

The second is an emergent model for compound multi-term tags is using a term delimiter. These delimiters are often underlines ( _ ), dots ( . ), or hyphens ( - ). A multi-term tag such as "enterprise search" becomes "enterprise.search", "enterprise_search" and "enterprise-search".

While these help visually they are less than optimal for reading. But, algorithmically this initially looks to be a simple solution, but it becomes more problematic. Some tools and services try to normalize the terms to identify similar and relevant items, which requires a little bit of work. The terms can be separated at their delimiters and used as properly separated terms, but since the systems are compound term centric more often than not the terms are compressed and have similar problems to the other approach.

Another reason this is problematic is term delimiters can often have semantic relevance for tribal differentiation. This first surface terms when talking to social computing researchers using Delicious a few years ago. They pointed out that social.network, social_network, and social-network had quite different communities using the tags and often did not agree on underlying foundations for what the term meant. The people in the various communities self identified and stuck to their tribes use of the term differentiated by delimiter.

The discovery that these variations were not fungible was an eye opener and quickly had me looking at other similar situations. I found this was not a one-off situation, but one with a fair amount of occurrence. When removing the delimiters between the terms the technologies removed the capability of understanding human variance and tribes. This method also breaks recommendation systems badly as well as hindering the capability of augmenting serendipity.

So how do these tribes identify without these markers? Often they use additional tags to identity. The social computing researchers add "social computing", marketing types add "marketing", etc. The tools then use their filtering by co-occurrence of tags to surface relevant information (yes, the ability to use co-occurrence is another tool essential). This additional tag addition help improve the service on the whole with disambiguation.

Disconnected Multi-term Tags

The use of distinct and disconnected term tags is often the intent for space delimited sites like Delicious, but the emergent approach of mashing terms together out of need surfaced. Delicious did not intend to create mashed terms or delimited terms, Joshua Schachter created a great tool and the community adapted it to their needs. Tagging services are not new, as they have been around for more than two decades already, but how they are built, used, and platforms are quite different now. The common web interface for tagging has been single terms as tags with many tags applied to an object. What made folksonomy different from previous tagging was the inclusion of identity and a collective (not collaborative) voice that intelligent semantics can be applied to.

The downside of disconnected terms in tagging is certainty of relevance between the terms, which leads to ambiguity. This discussion has been going on for more than a decade and builds upon semantic understanding in natural language processing. Did the tagger intend for a relationship between social & network or not. Tags out of the context of natural language constructs provide difficulties without some other construct for sense making around them. Additionally, the computational power needed to parse and pair potential relevant pairings is somethings that becomes prohibitive at scale.

Quoted Multi-term Tags

One of the methods that surfaced early in tagging interfaces was the quoted multi-term tags. This takes becomes #&039;research "social network" blog' so that the terms social network are bound together in the tool as one tag. The biggest problem is still on the human input side of things as this is yet again not a natural language construct. Systematically the downside is these break along single terms with quotes in many of the systems that have employed this method.

What begins with a simple helpful prompt...:

Still often can end up breaking as follows (from SlideShare):

Comma Delimited Tags

Non-space delimiters between tags allows for multi-term tags to exist and with relative ease. Well, that is relative ease for those writing Western European languages that commonly use commas as a string separator. This method allows the system to grasp there are multi-term tags and the humans can input the information in a format that may be natural for them. Using natural language constructs helps provide the ability ease of adoption. It also helps provide a solid base for building a synonym repository in and/or around the tagging tools.

While this is not optimal for all people because of variance in language constructs globally, it is a method that works well for a quasi-homogeneous population of people tagging. This also takes out much of the ambiguity computationally for information retrieval, which lowers computational resources needed for discernment.

Text Box Per Tag

Lastly, the option for input is the text box per tag. This allows for multi-term tags in one text box. Using the tab button on the keyboard after entering a tag the person using this interface will jump down to the next empty text box and have the ability to input a term. I first started seeing this a few years ago in tagging interfaces tools developed in Central Europe and Asia. The Yahoo! Bookmarks 2 UI adopted this in a slightly different implementation than I had seen before, but works much the same (it is shown here).

There are many variations of this type of interface surfacing and are having rather good adoption rates with people unfamiliar to tagging. This approach tied to facets has been deployed in Knowledge Plaza by Whatever s/a and works wonderfully.

All of the benefits of comma delimited multi-term tag interfaces apply, but with the added benefit of having this interface work internationally. International usage not only helps build synonym resources but eases language translation as well, which is particularly helpful for capturing international variance on business or emergent terms.

Summary

This content has come from more than four years of research and discussions with people using tools, both inside enterprise and using consumer web tools. As enterprise moves more quickly toward more cost effective tools for capturing and connecting information, they are aware of not only the value of social tools, but tools that get out the way and allow humans to capture, share, and interact in a manner that is as natural as possible with the tools getting smart, not humans having to adopt technology patterns.

This is a syndicated version of the same post at Optimizing Tagging UI for People & Search :: Personal InfoCloud that has moderated comments available.

Categories: IA News

The First Blogger

Peter Merholz - Tue, 2009-06-02 00:15

Scott Rosenberg’s short video, The First Blogger, is an excellent example of how to engage and audience and build buzz for a book (in this case, his forthcoming Say Everything. It uses a topic that many potential readers would be interested in, and draws those folks into a little mystery.

Categories: IA News

Intranets on mobile devices - where are we with this idea?

Step Two - Mon, 2009-06-01 18:48

Alex Manchester has written about intranets on mobile devices. To quote:

I’m still of the opinion that we’ll see many more mobile-friendly intranets in the future. In fact, I also think we’re not too far away from a situation where the majority of employees are given mobile devices as a matter of practice when they start.

The idea of pushing the intranet, its related tools and internal/corporate communications to a device that can manage computing and browsing, but also documents via e-ink (Kindle style), has huge potential. But it seems we’re not there yet.

Categories: CM Pros, CMS News, IA News

Paper prototyping

Step Two - Mon, 2009-06-01 17:42

Shawn Medero has written an article on paper prototyping. To quote:

As interfaces become ever more complex and development schedules seem to get shorter and shorter, you may find it useful to give up your user-interface modeling software for awhile in favor of something simpler. All you need is paper, pens, scissors, and your imagination.

Categories: CM Pros, CMS News, IA News

“Look straight into this camera phone and repeat after me…”

David Weinberger - Mon, 2009-06-01 09:36

A press release from the Department of Unwanted Efficiencies:

Huntsville, AL – June 1, 2009 – Cabinet NG (CNG), provider of document management and workflow software, today announced that Limestone County, Alabama is using CNG’s document management software to enable a unique Video Hearing application. By processing new jail inmates through CNG’s Secure Access Filing Environment (CNG-SAFE), all the necessary legal forms and other court paperwork is instantly available during the video hearing process. Limestone County can now get the most out of local government resources in a time of fiscal restraint and challenging economic conditions by streamlining the preliminary hearing process while protecting a defendant’s constitutional right to participate in the legal process.

David Seibert, Limestone County’s Commission Chairman, said, “We are committed to putting into place technology that allows us to better serve Limestone County citizens. Enabling electronic preliminary hearings by integrating document management with videophones eliminates the manpower, transportation and time needed for trips between the Limestone County Jail and the courthouse.”

Added Mike Blakely, Limestone County Sheriff, “There are public safety benefits to conducting preliminary hearings without transporting inmates, and we can process more inmates through the system this way, saving the county time and money.”

…[T]his Video Hearing solution is a unique integration of electronic document management and Videophone technologies that can be applied in a number of environments. For example, any face to face process requiring the processing of documents can be liberated from the physical constraints of appearing in person.

If you want face time, don’t do the crime.

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Categories: IA News

Law journal goes open access

David Weinberger - Mon, 2009-06-01 08:46

The Columbia Science and Technology Law Review is going open access:

…we’ve refined our author agreement (already very liberal) to explicitly ensure that authors retain their copyrights, and we’re making our agreement public on our website. At the same time, we’re also embracing open publication, formally putting our articles under a Creative Commons Non-Commercial No-Derivatives license, and allowing our authors to distribute themselves under even more liberal licenses if they so choose.

Yay!

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Categories: IA News

First book reviews are in

Step Two - Mon, 2009-06-01 03:50

I’m pleased to share the first reviews of What every intranet team should know. At a glance:

“Every intranet manager (and quite a few consultants!) will benefit from this book. It is an exceptional contribution to the development of excellent intranets, and also an invaluable book to give to those senior managers who still (amazingly) do not understand the benefits of investing in an intranet team.”

Martin White

“What’s been missing is the big picture, the integrated view, a simple approach to a complex job, presented in one easily comprehended sweep. This book, in just over a hundred beautifully clear pages, provides just that. James Robertson writes like the intranets he advocates: the book is direct, clean, attractive, simple – and above all, useful.”

Patrick Lambe

Read the full reviews

Categories: CM Pros, CMS News, IA News

Real or imaginary: the effectiveness of using personas in product design

Step Two - Sun, 2009-05-31 18:32

Frank Long has published a research paper on the effectiveness of personas. To quote:

The use of personas as a method for communicating user requirements in collaborative design environments is well established. However, very little research has been conducted to quantify the benefits of using this technique. The aim of this study was to investigate the effectiveness of using personas. An experiment was conducted over a period of 5 weeks using students from NCAD. The results showed that, through using personas, designs with superior usability characteristics were produced. They also indicate that using personas provides a significant advantage during the research and conceptualisation stages of the design process (supporting previously unfounded claims). The study also investigated the effects of using different presentation methods to present personas and concluded that photographs worked better than illustrations, and that visual storyboards were more effective in presenting task scenarios than text only versions.

Categories: CM Pros, CMS News, IA News

Role title on profiles

Step Two - Sun, 2009-05-31 17:27

Dorje McKinnon has posted about role titles in staff directories. To quote:

Today one of the people I follow on Twitter asked the following question.

@ChristySeason Asking all #intranet tweeps: Does your company publish employees’ titles on your employee directory/look up/phone book?

(It’s a short post, but screenshots are always valuable.)

Categories: CM Pros, CMS News, IA News

Utopianism: Threat or danger?

David Weinberger - Sun, 2009-05-31 14:14

Shannon Bain has posted a long, thoughtful probing of Everything Is Miscellaneous and my defense of cyber-utopianism. It’s philosophical, serious, and generally right in its criticisms. He writes about my ideas in their philosophical context, as few have. I am very grateful for (and flattered by) this extended piece of clear-headed, morally-centered thinking.

His most telling criticism is (imo, anyway) that although he and I agree the Web is revolutionary, I assume the revolution will be for the good. Shannon worries that Cass Sunstein is right, and the Web’s openness and linkiness is really leading us to harden our positions, rather than opening up us to more diversity of thought.

My position has changed over the years on this, in part because I’ve had to the opportunity to hang out with folks at the Berkman Center. So, I now accept that the danger Sunstein points to is real. But, my reaction to this “echo chamber” argument is complex and confusing. I think (a) there are enormous challenges to evaluating the extent to which the Web is closing off thought; (b) the Web is probably leading us to be both more closed and more open simultaneously; (c) there is something wrong with the formulation itself; (d) the question probably mythologizes the degree of our openness in the pre-Web world. So, ultimately my position is: I don’t know, but it doesn’t matter too much because even if Sunstein is totally wrong (which he’s not), we’re still not doing enough to increase our interests and enlarge our sympathies. The Web won’t have this beneficial effect on us by itself; we must be ever vigilant and purposeful.

Shannon usefully connects this to my out-of-the-closet Heideggerianism. He wonders if I think cocooning (or, echo-chambering, if you prefer) “isn’t all bad”:

Maybe these cocoons of confirmation – these little webs of shared connotations and self-reinforced absolutist understandings, which I claim are negative aspects of a naturally biased humanity – are really what Heidegger’s beleaguered teacher Edmund Husserl called “lifeworlds:” the necessary and inescapable social, cultural and historical contexts within and through which we experience the world. Maybe so, but the problem is, these life worlds are hermetically sealed wholes of historical and cultural prejudice, incommensurable and unassailable. As Heidegger’s most influential student Hans-Georg Gadamer formulated it, prejudice – the historical, social and cultural “situatedness” we’re born into – is essential to Being-in-the-world. Outside of your lifeworld, your cocoon of prejudice, you simply aren’t… in the big metaphysical sense. Thus primordial prejudice – our cocoon of reinforcing ideas ever ready to disregard inconvenient or inconsistent “facts” – is the foundation of meaning in this Heideggerian sense.

Shannon’s right to see a connection, but I disagree with the conclusion he draws. I do strongly believe that we are inescapably thrown into a culture, language and history, and these determine much of who we are and how we thinkg. But, I don’t think that echo chambers are ok because of that. We cannot fully escape our context, but being a small-minded bigot who assumes that your beliefs and values are right simply because you believe them is not virtuous, wise, good, or acceptable.

This is, indeed, one of the reasons I think the “echo chambers” argument is mis-founded. The sharing of ideas, language, and values is essential to who we are. Without it, there is no culture and no conversation. But we are almost always in a complex dialectic of agreement and disagreement, identity and difference: We can only argue about something because we agree about so much already. So, in most arenas of life, we do better (as people, as a society) if we try to get past our own assumptions and sympathetically try to understand how the world matters to others. (FWIW, that’s what I found appealing about the academic study of philosophy. I saw it as a way to pry up the floor I was standing on, to see how many of the ideas I take for granted in fact have long, complex histories, and thus are not as “natural” and “self-evident” as I’d thought.)

(Also FWIW, I do think there are lots of areas in which asserting one’s agreement or identity has positive value, because it forms social and political bonds. But if that’s all you do, then you’re a small-minded nebbish.)

Shannon then tries to hang some anti-scientific beliefs on me, which I’m surprised he thinks I might hold. I don’t think science is just a Western superstition. Or whatever. But — and I’m sure Shannon agrees — I also don’t think science is the only way of thinking. It works at what it does. It doesn’t work at what it doesn’t work at. But, I love science. Sign me up for my flu shots!

Now, that doesn’t mean that every question can be settled, by facts, science, or by superstition for that matter. For example, in the piece Shannon refers to, I try to argue that the dispute among cyber-utopians, cyber-dystopians, and realists won’t be settled by facts because we are engaged in a political struggle, and the unknowable outcome of that struggle will give us the lens through we we look back and say “Hurray for the utopians!” or “Damn those utopians!” or whatever.

That criticism is toward the end of the piece, where Shannon then proceeds to argue against what I think is a strawman:

So, back to Weinberger’s utopianism. Remember that utopianism is the idea that the web is essentially good or for the best. Specifically that its native capacity to allow users to add metadata to content and make subtle, personal connections and relations is fundamentally and wholly positive.

Let’s drop the “wholly” from that last sentence. I never thought that the Web is wholly positive and I doubt I ever said it. (I am, however, quite capable of overstatement, so maybe I did. I am a writer with political interests, not a philosopher.) Shannon and I are closer than he thinks. He gives two alternatives to validate my utopianism. Either (says Shannon) I’m saying that we “Ignore the unfortunate facts about humans’ tendency to avoid disconfirmation…” or that we “embrace these tendencies as a prerequisite of authentic, human meaning.” I agree with Shannon that neither of these are acceptable. In order:

(1) I acknowledge our tendency to prefer the comfortable and closed. I acknowledge that the Web won’t magically overcome that. Rather, it is an unprecedented opportunity to work on overcoming it. Constant vigilance. And I think that may be a change in my thinking over the past decade. As I’ve said, I think the echo-chamber alarmists sometimes fail to acknowledge what sharing assumptions and values enables for us humans. But, my utopianism is not based on Shannon’s first alternative.

(2) I know ten years ago I thought “authenticity” was a good idea. But for the majority of the years since then, I’ve thought it’s a pretty bad idea. It does capture something that we want to be able to talk about — a country-western singer who grew up rich but pretends to be hardscrabble — but the metaphysics of authenticity is all screwed up…and within Heidegger it’s an unfortunately throwback to the essentialism he hated. (It did give philosophically-minded Germans a rationale for dying for their fatherland, however. Fucking Nazi.) I do think it’s good to acknowledge the inescapable effects of our birth, language, culture, history, family, etc. But acknowledging that doesn’t mean you can just settle into your prejudices. The reality is that we share our world with lots of people. They care about their lives and their world. If you reject that realization, you’re schizophrenic or evil. It’s our responsibility to always try to expand our circle of sympathy, to understand and care about how the world matters to others.

So, in what sense do I call myself a cyber-utopian? Applying that admittedly ridiculous term to myself is a political act. As I tried to say in the piece Shannon is commenting on, there are political consequences to these labels. I am a utopian because (in my view) it is useful to The Struggle to be one. Utopians remind us that the opportunity in front of us is epochal, and keep us from settling for too little imagination and hope. But the good the Web can do will not happen automatically, as we sit passively on our couches and let the Web work its magic on us. It will only manifest itself if we work tirelessly. My utopianism, as I understand it, is a denial of the sort of technological determinism that Shannon criticizes me for.

But, when you come down to it, I am indeed optimistic about the change we’re going through. It’s not inevitably or purely good, of course. And Shannon is completely right that I do tend to overstate the positive and understate the negatives. I tell myself that I do that for political reasons — there are enough fear mongers, and if they get their way, the Web gets restricted in ways I don’t want — but it means that I’m often writing a form of polemics. We are living through a “transvaluation of values,” and at this stage I feel a need to push on the door that’s opening. That undoubtedly means I need to acknowledge the risks and dangers more than I do, but I still want us to push on that door until it’s all the way open.

Thanks, Shannon, for your post. Truly. [Tags: ]

Categories: IA News

Andrew McLaughlin joins the Obama administration

David Weinberger - Sun, 2009-05-31 11:54

According to CNet:

Andrew McLaughlin, currently listed as Google’s director of global public policy, will leave Google to accept a position within the Obama administration reporting to the nation’s new chief technology officer, Aneesh Chopra, according to a report in The New York Times. McLaughlin’s new title will be deputy chief technology officer, and he would become the third high-profile Google executive to join the government since Obama was inaugurated in January.

I know Andrew. He was a Berkman fellow and I’m happy to be one of the many people who call him a friend (not to overstate our relationship). Andrew is incredibly smart and very thoughtful. (He’s also kind and funny.) You may disagree with his policy recommendations on, say, Google’s presence in China or how to handle Turkey’s desire to block YouTube videos that mock Mustafa Kemal Ataturk but if you have a chance to hear Andrew talk about such issues, you will come away impressed by his knowledge, his seriousness, his vision, and his empathy. He is committed to open access and understands the power of the Net. I’m very happy to have him in our government.

[Later: Here's Ethanz on Andrew.]

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Categories: IA News

Spymaster: The Directorate can't assassinate the failwhale [Flickr]

Thomas vander Wal - Sat, 2009-05-30 21:24

vanderwal posted a photo:

The error message in Spymaster when it can't connect to Twitter

Uploaded with plasq's Skitch

Categories: IA News

The YouTube election … in Iran

David Weinberger - Sat, 2009-05-30 14:57

Hamid Tehrani at GlobalVoices posts about how Iranian candidates for the presidency are using YouTube…including controversies about jokes and ad hoc footage…

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Categories: IA News

Daily (intermittent) Open-End Puzzle (DOEP): Fattening yogurt

David Weinberger - Sat, 2009-05-30 12:18

This is a “Let’s figure out how this statement might be true” puzzle. I have an answer in mind (which you probably won’t like), but I’m more interested in the ones y’all come up with:

For the sort of run-of-the-mill yogurt — no fruit on the bottom — you buy in your average American supermarket, I believe it is true that the further you go down in the container, the more fattening it becomes.

Why might that be true? More important, in how many different ways can we take that putative fact to make it true?

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Categories: IA News

More on Google Wave

David Weinberger - Fri, 2009-05-29 14:47

From Shannon Clark, from a mailing list, with permission (and a very few light edits because of its original mailing list context):

I just got back from Google IO - but couldn’t hangout as long as I wanted to this afternoon, but I did talk with some of the Wave team.

It is not yet released, they have published dev docs and are taking signups for people who are interested and they are working on opening it up as quickly as possible.

From what I’ve seen so far, it indeed looks exceptionally cool - and is very important to the future of the web.

It is also, and this is a key point, tied closely to the release and support of HTML 5 - so watch how that progresses in Chrome & Safari - Version 4 of Safari is in beta and available easily btw (and watch for the release of Firefox 3.5) - when those are released out of dev into prod supporting HTML 5 I’d predict we’ll see Wave (and likely other surprisingly powerful applications) start to get released that take advantage of HTML 5’s features.

In particular the “Web Worker” feature which allows for a web page to do background processing is pretty key - potentially I suspect also a security concern (though I hope this is not the case) but more practically it means that web pages can do even more intensive processing without killing your ability to switch tabs & keep working (some other moves Google is proposing would enhance this capabilities even further)

The other features are also pretty nifty

- a standard data store to allow for offline applications (without a plugin like Google Gears being required),

- standard ways to do geolocation (where the browser/OS chooses which tools to use to calculate it, the web page only gets the data if you give it permission to do so),

- a video tag also removing yet another plugin being needed - it also allows multiple video elements of a page to manipulated by CSS & Javascript - Google demoed a YouTube page where every thumbnail could play on mouseover - all while loading very quickly) - see http://youtube.com/html5 if you have a dev release which is HTML5 compatible

- a canvas tag which is an area that is pixel level addressable by javascript - allows for really smooth applications to be built & developed

- in talking with people at Google they definitely intend to open source the client & eventually probably the server - currently the whole app is over 1M lines of code which they are reviewing to ensure they can in fact open source all of it (my guess is the would rewrite sections they can’t open source currently - stuff that perhaps uses a licensed library etc)

The plan is for companies or organizations to be able to run their own Wave servers - which might then do federation.

That said, from the conversations it sounds like they have found issues and complications with Federation so that may be a feature left out early on (which isn’t a big deal for the initial releases if Google will be hosting all of the first Waves).

Look carefully at some of the posts about Wave - in particular the distinction between Gadgets & Robots. Gadgets being stuff like the existing OpenSocial apps (which will mostly all work directly) - chess games & other rich, usually social applications which will be embedable into a specific wave.

Robots on the other hand are much like old IRC robots - but can do much more than just respond to a chat/hold a conversation - they will also be able to modify a wave much as any other user - so they could do automated spell checking/translation, could modify/enhance content which is posted (making stocktickers links or the like), and can serve as bridges with other systems - so one of the first Google wrote links specific tweets into a Wave.

Very cool stuff

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Categories: IA News

This blog has been a little quiet

Step Two - Thu, 2009-05-28 23:38

This blog has been uncharacteristically quiet over the last few months. In part, this was due to my writing energy being devoted to a book and plenty of articles. This has limited my ability to post “meaty” items, sharing thinking on key topics.

I would also normally be reposting links to interesting articles across a range of fields. What has been striking, however, is how little is getting published at the moment. Blogging has fallen off, online magazine articles are getting thin on the ground. That hasn’t left me much to repost!

Perhaps it’s due to the worsening economy, everyone is focusing on their next paycheque, leaving little time for writing. That would be a little odd, based on past experience. In the dot-com crash, plenty of experienced people found themselves on the street, with a need to do some serious marketing and profile raising.

During that bust, most of the current crop of usability, IA and KM books were written, and many online magazines launched. This greatly added to the knowledge freely available in the world, and defined the current crop of “gurus”.

So why isn’t the same thing happening now? Why is everyone so quiet? (We’re still publishing as normal, even picking up pace.)

Your thoughts?

Categories: CM Pros, CMS News, IA News

In times of crisis, is the intranet an afterthought?

Step Two - Thu, 2009-05-28 23:19

Jane McConnell asks the question: in times of crisis, is the intranet an afterthought? To quote:

“Placement/importance of the intranet and its teams within the organisation is by far our biggest pressure point at the moment - in economic crisis, restructures are causing the intranet to be an afterthought more than ever (i.e. ‘oh the intranet, well someone can just keep that up to date, we dont need much headcount for that, theres an economic crisis going on’). The challenges to deliver through the intranet instead of external high-cost mediums means the opposite should be happening in times like this, but it just cannot seem to reach the radars of those at the top.”

Categories: CM Pros, CMS News, IA News
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